Beautiful surveys your customers will actually respond to. One email, one question, one click.
Keep a finger on the
pulse of customer satisfaction every day. Identify which customers are
most likely to churn or recommend you and why.
Resolve customer issues before they churn, publish online testimonials with one click, and prioritise service improvements.
Track NPS daily and broadcast customer feedback across your business in real time.
Get 4-6 times more responses than standard web-based surveys.
Use smart alerts to respond to issues, publish live testimonials and nurture your customer advocates.
AskNicely sends the surveys, captures the responses and presents results real time across your business.
Survey all your customers to a daily schedule or trigger surveys based on a specific interaction like a support call.
Automatically identify which social networks your customers use and how many Twitter followers they have.
Plays nicely with MailChimp, Salesforce.com, Intercom, Desk.com, ZenDesk, Microsoft Dynamics, Lever.co and Woopra
Drill down into scores and responses by segment, touchpoint, channel, team, and agent.
Connect your customer list in only a few clicks with the following apps or API. Or upload a text file with your customer email list.
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