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Increase customer retention and referrals

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Get results instantly

Beautiful surveys your customers will actually respond to. One email, one question, one click.

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Customer insights

Keep a finger on the pulse of customer satisfaction every day. Identify which customers are most likely to churn or recommend you and why.

Engagement tools

Engagement tools

Resolve customer issues before they churn, publish online testimonials with one click, and prioritise service improvements.

DAILY NPS

Track NPS daily and broadcast customer feedback across your business in real time.

HIGH RESPONSE RATES

Get 4-6 times more responses than standard web-based surveys.

BUILT FOR ACTION

Use smart alerts to respond to issues, publish live testimonials and nurture your customer advocates.

RELAX, IT'S AUTOMATIC

AskNicely sends the surveys, captures the responses and presents results real time across your business.

BRAND & INTERACTION NPS

Survey all your customers to a daily schedule or trigger surveys based on a specific interaction like a support call.

SOCIAL INTELLIGENCE

Automatically identify which social networks your customers use and how many Twitter followers they have.

INTEGRATIONS

Plays nicely with MailChimp, Salesforce.com, Intercom, Desk.com, ZenDesk, Microsoft Dynamics, Lever.co and Woopra

REAL TIME DASHBOARD

Drill down into scores and responses by segment, touchpoint, channel, team, and agent.

Integrates with the web's best tools

Connect your customer list in only a few clicks with the following apps or API. Or upload a text file with your customer email list.

Integrete with Intercom
Integrate with Campaign Monitor
Integrate with Mail Chimp MailChimp
Integrate with ZenDesk Zen Desk

It starts with one beautiful email.


See the range of features

  • Contact us HERE    or +1876 543 3998 Harbour View, Kingston 17, Jamaica. UK Excluss London +44 2032396171

Copyright © 2016 Excluss Ltd Jamaica.